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Curso en el que se recomienda incorporar el uso de tecnologías de información. |
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Disciplina asociada:Administración |
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Escuela:
Negocios
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Departamento Académico:
Gestión y Liderazgo
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Programas académicos: |
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Requisitos:Estar cursando al menos el periodo 6 |
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Equivalencia:No tiene. |
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Intención del curso en el contexto general del plan de estudios: |
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Es un curso de nivel intermedio en el área de conocimiento de la administración, que busca introducir al alumno al diseño, administración y optimización de procesos y proyectos organizacionales. Se requieren conocimientos previos de administración de la cadena de valor. Como producto de aprendizaje se espera que el alumno comprenda y aplique los conocimientos de administración de procesos para elaborar un proyecto que sea la base para certificarse como Asociado en Gestión de Proyectos Certificado (CAPM) del Project Management Institute (PMI). |
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Objetivo general de la Unidad de Formación: |
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Al finalizar el curso el alumno será capaz de analizar la importancia de la administración de procesos; alinear la operación y administración de procesos con la estrategia global de la empresa; analizar el rol de la administración efectiva de proyectos a través del análisis de los métodos de control (tiempo y calidad del proyecto), del análisis del impacto en costo y evaluación del riesgo en la mejora del desempeño organizacional. |
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Técnica didáctica sugerida: |
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| Método de casos | |||||
Bibliografía sugerida: |
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LIBROS DE TEXTO: * Krajewski, Lee J., Operations management : processes and supply chains, 9th ed., Upper Saddle River, N.J. : Prentice Hall, 2010, 0136065767, 9780136065760 * Heizer, Jay H., Operations management, 10th ed., Upper Saddle River, N.J. : Pearson Prentice Hall, 2010, 0136119417, 9780136119418 LIBROS DE CONSULTA: * Van den Brink, Gerril Jan, Banking/trading : operations management, Houndmills, Basingstoke, Hamshire ; New York : Palgrave/Macmillan, 2003, 140390460X (cloth) * Ronen, Boaz., Focused operations management : achieving more with existing resources, Hoboken, N.J. : Wiley, 2008, 0470145102 (encuadernado), 9780470145104 (encuadernado) * Ports and Harbors Comittee of The Coasts, Oceans, Ports, and Rivers Institute (COPRI) of the American Society of Civil Engineers, Application of GIS technologies in port facilities and operations management, Reston, Va. : American Society of Civil Engineers, 2007, 0784408696, 9780784408698 * Kumar Khurana, Vijay, Production and operations management, Delhi, India, 2009, 9781420070484 * Ahoy, Christopher K., Customer-driven operations : aligning quality tools and business processes for customer excellence, New York : McGraw-Hill, 2009, 0071608311 (encuadernado), 9780071608312 (encuadernado) * Kindle [multimedio], Phoenix, Estados Unidos, 2009, |
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Perfil del Profesor: |
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(520201)Maestría en Administración/Dirección de Negocios ; (521301)Maestría en Ciencias Administrativas ; (110103)Maestría en Tecnología de la Información/Informática/Sistemas Computacionales ; (142701)Maestría en Ingeniería de Sistemas ; (143501)Maestría en Ingeniería Industrial ; (520201)Doctorado en Administración/Dirección de Negocios ; (521301)Doctorado en Ciencias Administrativas ; (110103)Doctorado en Tecnología de la Información/Informática/Sistemas Computacionales ; (142701)Doctorado en Ingeniería de Sistemas ; (143501)Doctorado en Ingeniería Industrial CIP: 520201, 521301, 110103, 142701, 143501 |
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Course in which it’s recommended to incorporate the use of information technologies. |
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Discipline:Management |
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School:
Business
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Academic Department:
Management and Leadership
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Programs: |
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Prerequisites:period 6 |
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Equivalences:None. |
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Course intention within the general study plan context: |
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This is a mid-level course in the area of management that pretends to introduce the student in the design, management and optimization of the process and projects in the organizations. The course requires previews knowledge in management of the productive chain. After taking this course the student is expected to understand and apply its knowledge in process management and with it develop a project that may serve to certify him in the Certified Associate (CAPM) in Project Management Institute (PMI). |
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Course objective: |
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At the end of the course the student will be able to analyze the importance of the administration of process; align the operation and administration of process with the global strategy of the company; analyze the role of the effective project administration through the analysis of the control methods (time and quality of the project), the impact analysis in the cost and the risk valuation en the improvement of the organization. |
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Teaching and learning tecniques: |
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| Case method | |||||
Suggested Bibliography: |
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TEXT BOOKS: * Krajewski, Lee J., Operations management : processes and supply chains, 9th ed., Upper Saddle River, N.J. : Prentice Hall, 2010, 0136065767, 9780136065760 * Heizer, Jay H., Operations management, 10th ed., Upper Saddle River, N.J. : Pearson Prentice Hall, 2010, 0136119417, 9780136119418 BOOKS FOR CONSULTATION: * Van den Brink, Gerril Jan, Banking/trading : operations management, Houndmills, Basingstoke, Hamshire ; New York : Palgrave/Macmillan, 2003, 140390460X (cloth) * Ronen, Boaz., Focused operations management : achieving more with existing resources, Hoboken, N.J. : Wiley, 2008, 0470145102 (encuadernado), 9780470145104 (encuadernado) * Ports and Harbors Comittee of The Coasts, Oceans, Ports, and Rivers Institute (COPRI) of the American Society of Civil Engineers, Application of GIS technologies in port facilities and operations management, Reston, Va. : American Society of Civil Engineers, 2007, 0784408696, 9780784408698 * Kumar Khurana, Vijay, Production and operations management, Delhi, India, 2009, 9781420070484 * Ahoy, Christopher K., Customer-driven operations : aligning quality tools and business processes for customer excellence, New York : McGraw-Hill, 2009, 0071608311 (encuadernado), 9780071608312 (encuadernado) * Kindle [multimedio], Phoenix, Estados Unidos, 2009, |
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Academic credentials required to teach the course: |
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(520201)Master Degree in Business Administration/Management and (521301)Master Degree in Management Sciences and (110103)Master Degree in Information Technology. and (142701)Master Degree in Systems Engineering and (143501)Master Degree in Industrial Engineering and (520201)Doctoral Degree in Business Administration/Management and (521301)Doctoral Degree in Management Sciences and (110103)Doctoral Degree in Information Technology. and (142701)Doctoral Degree in Systems Engineering and (143501)Doctoral Degree in Industrial Engineering CIP: 520201, 521301, 110103, 142701, 143501 |
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